Customer Experience Program
Every build has a heartbeat. This is where you read it.
Independent check-ins with homeowners at every stage of their build, read as one live picture — so the small things get fixed while they are still small.
Sign in to the portalWhere to go from here
I work for a builder
Your dashboard, the alert queue and your team's scorecards are behind sign-in.
Sign in→I got a text message
The link to your check-in is in that message, and it only works for you — there is nothing to sign in to here. If you have lost it, reply to the text and we will send it again.
What is this?
The Customer Experience Program, run by Australian Building Research: independent check-ins with homeowners at every stage of their build.
Read about the programme→